Frequently Asked Questions
Everything you need to know about your IM8 Health experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your garments sustainably sourced?
At IM8 Health, we prioritize ethical manufacturing. Our collections use premium, durable fabrics designed for longevity, and we partner with factories that adhere to fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.